Question 1

What precious metals do you offer?

Accepted Answer

We offer investment-grade gold, silver, platinum, palladium, and rhodium products from LBMA-certified Swiss and European refineries including Valcambi, PAMP Suisse, Argor-Heraeus, and Heraeus.

Question 2

Which cryptocurrencies do you accept?

Accepted Answer

We accept Monero (XMR), Bitcoin (BTC), and Tether (USDT). Monero is our preferred payment method due to its superior privacy features.

Question 3

How are prices calculated?

Accepted Answer

Prices are based on the live LBMA spot price plus a transparent premium that covers fabrication, certification, and handling. The premium percentage is clearly displayed for each product.

Question 4

Do you offer storage services?

Accepted Answer

Yes, we offer allocated storage in high-security Swiss vaults with full insurance coverage from Lloyds of London. Your metals are stored separately and individually identifiable.

Question 5

How does shipping work?

Accepted Answer

All shipments are fully insured, discreetly packaged, and sent via tracked courier services worldwide. Delivery typically takes 3-7 business days depending on destination.

Question 6

Are your products authentic?

Accepted Answer

Every product we sell is sourced directly from LBMA-certified refineries, comes with official assay certificates, and carries unique serial numbers. We guarantee 100% authenticity.

FAQ